ADOX specialises in fortifying your premises with robust security measures, offering expert locksmith services, tailored data solutions, and cutting-edge AV setups. From safeguarding assets to seamless connectivity, we ensure a comprehensive suite of solutions to meet diverse security needs.
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Office Locations :
Sydney: Unit 13, 57A Rhodes Street, Hillsdale, NSW, 2036
Newcastle: Unit 2, 46 Sandringham Avenue, Thornton, NSW, 2322
To be the industry-leading provider of mission-critical communications, security, and technology solutions to the customers we support.
As a responsible business partner, we are committed to providing top-quality communications, technology, and security-related services while being a trusted and reliable partner to our customers. We strive to offer innovative, cost-effective, technology-based solutions that meet today's business and mission objectives while building a foundation for tomorrow's evolving operational environment. Our relationships with suppliers, subcontractors, professional associates, and customers are built on the highest standards of professionalism, integrity, honesty, and fairness.
Quality is of paramount importance to us. We invest heavily in training our employees, cultivating a quality work culture, and fostering the right attitude towards monitoring and tracking our day-to-day work. We utilise the latest tools and technologies to ensure work is tracked and monitored effectively. We exchange continuous feedback from customers, employees, and suppliers on product and service quality and delivery. Our commitment to quality is an ongoing business improvement process, with a focus on accountability, teamwork, input from all levels of the organisation, and a continuous practice of reviewing and adjusting processes.
Innovation is at the core of our business. We consider it a fundamental function and have a dedicated cross-functional innovation team. Innovation is embedded throughout our company, involving all team members. At ADOX, innovation means finding new ways to improve and do things right. We set and achieve small, proximal goals closely related to the core activities of our business. We embrace uncertainty, adaptability, and create an environment that encourages experimentation, invention, and exploration. This approach has helped our customers increase productivity, reduce costs, and gain better value for their investment.
We prioritise listening to and adapting to our customers' needs. Our decisions are based on how they impact our customers. ADOX focuses on building loyalty, trust, and long-term relationships through exceptional customer service, robust feedback processes, and personalised customer experiences. We align our business processes with our customers' goals and expectations by promoting a customer-focused strategy. We invest resources to support and empower our employees, as a highly engaged workforce genuinely cares about customer-focused initiatives. Leveraging modern technology, we listen to our customers' needs, implement change management, and define value from the customer's perspective.
Our strategy is centred around reducing our negative environmental impact and balancing ecological, economic, and social interests. We innovate, set long-term holistic visions, and constantly improve while collaborating with competitors to address larger economic, ecological, and social challenges. We anticipate potential areas of improvement and incorporate them into our sustainability strategy proactively. We work closely with suppliers, subcontractors, and industry partners to develop solutions that address these challenges. ADOX consistently adheres to relevant guidelines and acts based on exemplary ethical values. We comply with the standards of the Global Reporting Initiative (GRI).
Business flexibility is crucial for survival and competitiveness in the long run. ADOX plans, organises, and adapts to the changing business needs of our customers. We make incremental improvements to our processes, embrace change, and invest in a culture that embraces new technologies. We anticipate changes in customer preferences and adjust our solutions to meet these evolving expectations, ensuring long-term continuity. We implement and promote flexibility within our organisation and extend it to our relationships with employees, customers, and suppliers.
