ADOX specialises in fortifying your premises with robust security measures, offering expert locksmith services, tailored data solutions, and cutting-edge AV setups. From safeguarding assets to seamless connectivity, we ensure a comprehensive suite of solutions to meet diverse security needs.
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Office Locations :
Sydney: Unit 13, 57A Rhodes Street, Hillsdale, NSW, 2036
Newcastle: Unit 2, 46 Sandringham Avenue, Thornton, NSW, 2322
We understand that the security of your business is a topmost priority, and that’s why we offer comprehensive service and maintenance plans to ensure that security and communication systems always stays in good working conditions. At ADOX, we are committed to providing top-notch service and maintenance solutions to ensure that your security systems operate at their peak performance. Our experienced team of professionals is dedicated to delivering reliable, efficient, and timely services to meet your security and communication needs.
Our service installation team is highly skilled in implementing security and communication solutions tailored to your requirements. Whether you need a new security system installation or an upgrade, we will work closely with you to design a solution that aligns with your unique needs and budget.
Our expert team specialises in professional service installations for a wide range of security, data, locksmith, and Audio-Visual solutions. Whether it's setting up advanced security systems, implementing data networks, providing locksmith services, or installing AV equipment, we ensure seamless and efficient installations that meet your unique requirements.
At ADOX, our service installations encompass a comprehensive range of security solutions tailored to meet the unique needs of our clients.
We specialise in the installation of cutting-edge security systems, including electronic access control systems, key management systems, CCTV setups, intercom networks, and related peripherals.
Our team works closely with clients to understand their specific security requirements and designs bespoke installations to meet those needs effectively.
Our certified technicians possess extensive experience and technical know-how, ensuring seamless and efficient installations of security systems.
We initiate the installation process with a thorough consultation and assessment phase. This involves understanding the client's security objectives, site evaluations, and system design discussions.
Based on the assessment, we craft a customised installation plan, including equipment specifications, wiring diagrams, and deployment strategies.
Our skilled technicians execute the installation process meticulously, adhering to industry best practices, manufacturer guidelines, and ensuring compliance with security standards.
Post-installation, rigorous testing is conducted to verify system functionality, ensuring all components operate as intended. Quality assurance measures are implemented to guarantee optimal performance.
We provide comprehensive training sessions to clients' personnel on system operation, maintenance, and troubleshooting protocols.
Detailed documentation, including system manuals and warranties, is provided upon completion. A formal handover process ensures the client is fully informed and satisfied with the installed system.
We offer regular maintenance schedules to ensure the continued optimal performance of installed systems, including software updates, equipment checks, and troubleshooting.
Our dedicated support team remains available to address any queries or issues that clients may encounter post-installation.
At ADOX, our service installations go beyond setting up security systems; they represent a commitment to delivering reliable, customised solutions that prioritise the safety and security of our clients' assets.
Prevention is key to keeping your security systems running smoothly. Our Planned Preventive Maintenance (PPM) service involves regular inspections, adjustments, and system checks to detect and address potential issues before they escalate. With PPM, you can reduce the risk of unexpected system failures and maintain the longevity of your security equipment. We, at ADOX, offer a comprehensive maintenance program for Security, Data, Locksmith, and Audio Visual (AV) services, designed to ensure the optimal performance and reliability of your systems. Our program covers a wide range of services and solutions, helping you stay ahead of potential issues and minimising downtime.
PPM aims to identify and address potential issues before they escalate, reducing the risk of system failures or breakdowns.
By conducting regular checks and servicing, we aim to maintain security systems at peak performance levels, ensuring their effectiveness.
PPM minimises the likelihood of major system failures, reducing unforeseen repair costs and operational downtime.
We adhere to a predetermined maintenance schedule, conducting routine inspections of security systems, including electronic access control, key management, CCTV, and intercom networks.
Our technicians perform diagnostic tests to assess the functionality of system components, identifying any signs of wear, potential faults, or performance issues.
Cleaning and calibration of system components are carried out to ensure their accuracy and optimal operation.
We ensure security system software remains up-to-date by implementing manufacturer-recommended updates, patches, and firmware upgrades.
Regular checks on hardware, peripherals, wiring, and connections are conducted to mitigate potential malfunctions or vulnerabilities.
Regular maintenance minimises the risk of unexpected system failures, improving overall system reliability.
PPM helps in detecting minor issues before they escalate into major problems, reducing repair costs and potential downtime.
Proper maintenance contributes to prolonging the lifespan of security systems, optimising the return on investment for clients.
Ensuring systems are in top condition helps maintain compliance with relevant industry standards and regulations.
After each PPM visit, we provide detailed reports outlining the maintenance tasks performed, system status, any identified issues, and recommended actions.
Clients receive comprehensive documentation, including maintenance schedules, reports, and records of service history for their security systems.
At ADOX, our aim is not only to address immediate concerns but also to establish long-term partnerships with our clients, providing comprehensive support and innovative solutions to meet their evolving security and communication needs.
We understand that timely and responsive support is crucial to keeping your operations running smoothly. Our service team is readily available to attend to service calls promptly. Our skilled technicians will diagnose and resolve any issues with your security, data, locksmith, or Audio-Visual systems, ensuring minimal disruptions to your business.
When you contact us for a service call, our team will respond promptly and schedule a visit at the earliest convenience. We understand that time is of the essence, and our goal is to address your concerns quickly.
Our service team comprises skilled and experienced technicians who are well-versed in handling various Security, Data, Locksmith, and Audio Visual (AV) systems. They are equipped with the necessary tools and knowledge to diagnose and resolve issues efficiently.
During the service call, our technicians will conduct thorough diagnostics to identify the root cause of the problem. Whether it's a security camera issue, data network disruption, locksmith concern, or AV equipment malfunction, we leave no stone unturned in finding the solution.
Once the problem is identified, our team will work diligently to provide a swift resolution. We carry common replacement parts and tools to ensure that repairs can be done on-site whenever possible.
Throughout the service call process, we maintain transparent communication with you. We explain the issue, proposed solutions, and any required replacement parts or additional services. Our goal is to keep you informed every step of the way.
In addition to resolving the immediate issue, our technicians may offer preventive recommendations to help you avoid similar problems in the future. This proactive approach can save you time and costs in the long run.
After the service call, our team is available to provide follow-up support if needed. We ensure that the issue is fully resolved, and your systems are functioning optimally.
At ADOX, Remote Programming is a specialised service aimed at efficiently configuring, adjusting, or updating security systems without the need for physical presence on-site.
Our remote programming solutions leverage state-of-the-art technology and secure access protocols to connect with your systems and equipment. This technology ensures a seamless and secure connection for programming and configuration tasks.
Our team consists of skilled technicians who are experts in remote programming techniques. They possess the knowledge and experience necessary to troubleshoot, program, and optimise various systems, ranging from security systems to automation and control systems.
Remote programming eliminates the need for technicians to be physically present on-site, saving both time and travel costs. This cost-effective approach allows us to offer competitive pricing while maintaining high-quality service.
We understand the importance of swift responses when issues arise, or changes are needed. Our remote programming services enable us to respond promptly to your requests, reducing downtime and minimising disruptions to your operations.
Security is paramount when providing remote services. We prioritise data security and employ robust encryption and authentication measures to ensure that your systems and data remain confidential and protected.
Our remote programming services cover a wide range of applications, including but not limited to security systems, access control, surveillance, and automation. Whether you require system adjustments, updates, or troubleshooting, we can address your specific needs remotely.
In some cases, we offer real-time monitoring and diagnostics, allowing us to proactively identify and address issues remotely, often before they impact your operations. We can also offer remote training and support sessions to help your team become proficient in managing and maintaining the systems we program.
Remote Programming allows for the adjustment, configuration, or updating of security systems remotely, saving time and reducing the need for on-site visits.
It enables quick response and real-time adjustments to system settings or configurations, enhancing system performance without delay.
Remote Programming minimises disruption to clients' operations by resolving issues or making necessary changes without interrupting their daily activities.
We can remotely adjust system configurations, including access control settings, camera parameters, intercom functionality, and software configurations.
Remote access enables us to perform software updates, patches, or firmware upgrades on security systems to ensure they operate on the latest versions.
Remote programming facilitates troubleshooting processes, enabling technicians to diagnose and resolve certain system issues without physical intervention.
Prior to remote access, client authorisation and consent are obtained to ensure compliance with security and privacy protocols.
Our technicians establish secure connections using encrypted protocols to access and perform necessary programming tasks on the client's security systems.
Depending on the client's requirements, our technicians execute the necessary programming tasks, monitor system responses, and ensure adjustments are accurately implemented.
Detailed reports outlining the tasks performed during remote programming sessions are provided to clients for transparency and record-keeping purposes.
At ADOX, Remote Programming is a sophisticated service that allows us to efficiently maintain, adjust, or update security systems, providing our clients with agile solutions while ensuring their systems remain optimised and up to date.
Our skilled technicians conduct regular inspections and thorough testing of your security, data, locksmith, and AV systems. This includes checking cameras, sensors, access control devices, data networks, AV equipment, and more to identify any signs of wear, malfunction, or potential vulnerabilities.
We implement a planned preventive maintenance schedule to address critical aspects of your systems at specific intervals. This proactive approach helps prevent unexpected failures and ensures that your systems are consistently performing at their best.
Establishing regular service intervals tailored to the specific needs of each system, addressing maintenance requirements proactively.
We ensure that your security cameras, access control systems, data network equipment, and AV devices have the latest firmware and software updates. This helps to address any security vulnerabilities and ensures that your systems have access to the latest features and enhancements.
Assisting clients in developing long-term strategies for system upgrades, replacements, or expansions, ensuring systems remain aligned with evolving business needs and technological advancements.
Our maintenance program includes regular checks of batteries and power supplies in your security and AV devices. We ensure that these components are functioning correctly and have sufficient power backup to ensure uninterrupted operation.
Conducting system health assessments to evaluate the overall condition and functionality, identifying potential weak points or areas needing attention.
Dust and debris can accumulate on security cameras, data network devices, and AV equipment, affecting their performance. Our maintenance team performs regular cleaning and calibration of these devices to keep them in optimal working condition.
We fine-tune your security, data, locksmith, and AV systems to optimise their performance. This includes adjusting camera angles, optimising data network configurations, calibrating AV equipment, and ensuring smooth operation.
Constantly reviewing system performance and configurations to optimise settings, ensuring efficiency and maximum functionality.
In case of any issues or emergencies, our responsive service team is available to attend to your service calls promptly. Our skilled technicians diagnose and resolve problems efficiently, ensuring minimal disruption to your operations.
We conduct regular system health assessments to evaluate system performance, identify potential bottlenecks, and recommend proactive measures for system optimisation.
Our remote access capabilities allow us to provide efficient programming and support for your systems. We can remotely configure and troubleshoot security devices, data networks, locksmith systems, and AV equipment, minimising the need for on-site visits.
Employing remote monitoring tools and technologies that allow continuous oversight of security and communication systems. This enables real-time diagnostics, alerts for potential issues, and proactive resolution without the need for physical on-site visits.
Our team comprises highly skilled and certified professionals with extensive industry experience.
We offer a wide range of service and maintenance solutions for Security, Data, Locksmith, and Audio-Visual services and solutions.
Our Planned Preventive Maintenance program helps prevent potential issues before they become major problems, reducing downtime and expenses.
Our responsive service team is available to address service calls promptly and efficiently.
Our remote access capabilities enable efficient system adjustments and updates, ensuring minimal disruption to your operations.
We prioritise customer satisfaction and tailor our services to meet your specific needs and expectations.
For all your service and maintenance needs, trust ADOX to deliver reliable and efficient solutions. Contact us today to discuss your requirements and learn how we can enhance the performance and longevity of your security systems.